👤 Personal Information
Full Namecameron elkin
Gender—
Locationcheyenne, wyoming (united states)
Birth Year—
💼 Professional Details
Job Titleecommerce fraud prevention supervisor
Industryretail
Experience10 years
SummaryCustomer Experience and Retention Manager at Sierra Trading Post
🛠 Skills
customer experience
web analytics
brand development
customer experience improvement
marketing research
digital marketing
customer service
customer surveys
email marketing
marketing strategy
voice of the customer
net promoter score
customer loyalty and retention
website usability testing
spss text analysis
enterprise feedback management
loss prevention strategies
customer service management
lean six sigma