👤 Personal Information
Full Namefrostie sprout
Gender—
Locationcheyenne, wyoming (united states)
Birth Year—
💼 Professional Details
Job Titlecloud services architect
Industryinformation technology and services
Experience28 years
SummaryTwenty-three years of experience with troubleshooting and resolving problems with network, server, and storage systems, supervision, and customer service tier 1 through 3.
Supervised, trained, and provided technical expertise to personnel supporting the Wyoming Judicial Branch data and video networks.
Created, staffed, and trained the Customer Service and Network Operations departments at Wyoming.com.
Managed the Wyoming.com Cheyenne office, overseeing the work of others and the operation of local IT systems.
Certified Low Voltage Technician, WY TLV-C-936. Windows, Linux, UNIX, Macintosh, iOS, Android, Cisco, Foundry, Extreme, Juniper, A10, Palo Alto, Dell SonicWALL, VMWare, Enterprise AD, DNS, NTP, DHCP, SMTP, Web, Storage, Security, and SNMP.
🛠 Skills
troubleshooting
windows
vpn
system administration
it operations
low voltage
project management
program management
linux
team leadership
process improvement
active directory
team building
microsoft office
strategic planning
project planning
open source software
router configuration
firewalls
vmware
storage area network
network design
network administration
server administration
data center architecture
data center infrastructure
data center operations
data center management
data center design
ios
android
mac
technology integration