👤 Personal Information
Full Namewilliam tracy
GenderMale
Locationanchorage, alaska (united states)
Birth Year—
💼 Professional Details
Job Titleapplication manager, unified communications and collaboration
Industryinformation technology and services
Experience7 years
SummaryI am passionate about Customer Service, Innovation, and Technology. My objective is to lead people who share a common purpose and wish to develop amazing solutions that improve the lives of our customers.
🛠 Skills
troubleshooting
telecommunications
integration
system administration
sql
sharepoint
call centers
sharepoint designer
it service management
visio
unix
disaster recovery
requirements analysis
business analysis
linux
databases
vendor management
business intelligence
sdlc
avaya ip telephony
avaya communication manager
avaya site administration
avaya
metasolv m6
visual studio
ms reporting services
application lifecycle management
customer service
service desk management