👤 Personal Information
Full Nameanalisa castillo
GenderFemale
Locationanchorage, alaska (united states)
Birth Year—
💼 Professional Details
Job Titlemanager, customer service delivery
Industrytelecommunications
Experience15 years
SummaryExperienced Project Management Professional, with a demonstrated history of leadership in the telecommunications and managed services industry. Skilled in Service Delivery, Contact Center Operations, Managed Services, Customer Account Management, and Sales Operations Support. Strong operations professional with proven Leadership skills.
🛠 Skills
telecommunications
managed services
wireless
call centers
team leadership
telephony
management
account management
sales
customer satisfaction
customer service
program management
process improvement
salesforce.com
wireless technologies
leadership
cross functional team leadership