👤 Personal Information
Full Namegerald atol
GenderMale
Locationeagle river, alaska (united states)
Birth Year—
💼 Professional Details
Job Titlesenior manager - cx and voc
Industryautomotive
Experience14 years
SummarySenior Manager - CX and VoC at Genuine Parts Company
🛠 Skills
customer satisfaction
profit
automotive
sales management
automotive aftermarket
customer retention
inventory management
team building
sales operations
parts
sales process
account management
operations management
sales
purchasing
automobile
forecasting
b2b
new business development
vehicles
customer service
training
employee training
leadership
inventory control
pricing
business development
retail
income statement
cold calling
negotiation
direct sales
p&l
process improvement
business planning
performance management
strategic planning
team leadership
dealers
automotive repair
store management
automotive parts
continuous improvement
merchandising
coaching
recruiting
loss prevention
leadership development
succession planning
hiring