👤 Personal Information
Full Namekyrstn knudson
Gender—
Locationanchorage, alaska (united states)
Birth Year—
💼 Professional Details
Job Titlemember assistance representative
Industryfinancial services
Experience6 years
SummaryI have 20 years of experience in customer service and banking. I am familiar with banking and credit card laws. I will be a leader within the industry providing quality service and integrity in every dealing.
I am looking to share my experience and education with a great company where I can assist my community and reach mutual goals.
I quickly moved up the ranks and became an assistant manager within one year, and six months later I was promoted again to Senior Account Manager Specialist II. I am very apt at solving employee issues as well as offering outstanding customer service, I am a positive person and I let my optimism shine in even the most difficult of circumstances.
🛠 Skills
customer service
teamwork
credit
banking
human resources
sales
team leadership
management
public speaking
access
microsoft office
team building
powerpoint
microsoft word
finance
outlook
financial services
research
coaching
training
leadership
credit cards
loans
financial analysis
call centers
team management
customer retention