👤 Personal Information
Full Namekat arnold
GenderFemale
Locationanchorage, alaska (united states)
Birth Year—
💼 Professional Details
Job Titlemedical records and services assistant
Industrygovernment administration
Experience17 years
SummaryI provide a high level of customer service and client relations based on outstanding communication and interpersonal skills. I am well-versed in confidentiality and proper conduct with sensitive customer information. I build and maintain enduring customer relationships to improve sales and generate repeat business. I excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
I am capable of promptly answering telephone calls to reflect professional company image. I consistently process contracts and orders without errors. I am experienced with proprietary software for data entry and retrieval; updating and maintaining customer data; familiar with general office equipment including computers, printers, copiers, fax machines and office telephones.
I am currently certified for BLS - Basic Life Support.
🛠 Skills
customer service
data entry
powerpoint
microsoft word
administrative assistance
microsoft excel
administrative assistants
team building
event management
invoicing
microsoft office
office administration
accounts receivable
software documentation
sales
public speaking
basic life support
cpr certified
aed
bls
escrow
real estate transactions
title insurance
title clearing
notary
confidentiality
client relations