👤 Personal Information
Full Namefelipe revilla
GenderMale
Locationcody, wyoming (united states)
Birth Year—
💼 Professional Details
Job Titlesystem administrator
Industryinformation technology and services
Experience18 years
SummaryAs an IT professional, it is my job to provide technical assistance to end users and customers as well as educate my users regardless of how much technical knowledge they possess. I believe that no one should ever feel sorry for asking for help or deal with an IT person that always talks over your head. No matter how trivial the issue, I will make sure that the problem is resolved to your satisfaction with courtesy and respect. More importantly, I will empower you with the knowledge of what caused the issue so you can avoid the problem in the future and stay productive and efficient for longer periods of time.
🛠 Skills
troubleshooting
networking
call centers
technical support
help desk support
training
windows
system administration
microsoft sql server
software documentation
access
customer retention
telemarketing
computer repair
sql