👤 Personal Information
Full Namejay jones
GenderMale
Locationanchorage, alaska (united states)
Birth Year—
💼 Professional Details
Job Titleproject management supervisor
Industrytelecommunications
Experience22 years
SummaryI have over 15 years of experience working across many disciplines in the telecommunications industry. Currently, I am a Project Support Supervisor for GCI, helping to facilitate a number of key initiatives by creating workflows and process supported by in depth analytics. I conceptualize the processes, train them, support them and then report on results.
Competencies: project management, CRM , sales operations, data visualization and analytics
🛠 Skills
customer service
telecommunications
customer experience
troubleshooting
management
team leadership
sales management
sales
customer retention
training
public speaking
coaching
direct sales
team building
inventory management
operations management
call center development
performance management
voip
retail
hiring
customer relations
call center
creative campaign development
creative content production
content development
social media
documentation
administration
web content
internet services
directory services
business directory
database administration
managing database
outbound marketing
sitecore
creative content creation
customer relationship management
sales operations
project management
cold calling
data visualization
data mining
data analytics